1. Information We Collect

Personal Information

When you interact with brynolavenquto's services, we may collect various types of personal information to provide you with the best possible experience. This includes information you provide directly and information we gather automatically.

Information Type	Examples	Collection Method
Contact Details	Name, email address, phone number, postal address	Registration forms, contact inquiries
Professional Information	Job title, company name, industry, experience level	Profile creation, program applications
Financial Data	Payment information, billing address, transaction history	Course purchases, subscription payments
Usage Information	Learning progress, course completion, assessment scores	Platform interaction, automated tracking

Automatically Collected Information

• Device information including IP address, browser type, and operating system
• Usage patterns such as pages visited, time spent on platform, and navigation paths
• Technical data including screen resolution, language preferences, and time zone
• Cookies and similar tracking technologies for enhanced user experience
• Location data when relevant to course delivery or regulatory compliance

2. How We Use Your Information

Service Delivery

Your personal information helps us provide personalised learning experiences, track your progress through courses, and ensure you receive appropriate support throughout your educational journey.

1. Account Management: Creating and maintaining your user profile, managing subscriptions, and providing customer support services.
2. Educational Content: Delivering course materials, tracking completion rates, and providing personalised recommendations based on your interests.
3. Assessment and Certification: Recording test results, issuing certificates, and maintaining records of your academic achievements.
4. Communication: Sending course updates, important announcements, and educational content that matches your selected preferences.
5. Platform Improvement: Analysing usage patterns to enhance our services, develop new features, and optimise user experience.

Marketing and Communications

We may use your contact information to send you relevant educational content, course recommendations, and updates about new programs. You always have the option to opt out of marketing communications while continuing to receive essential service-related messages.

3. Information Sharing and Disclosure

brynolavenquto takes your privacy seriously and only shares your information in specific circumstances outlined below. We never sell your personal data to third parties for their marketing purposes.

Service Providers

We work with trusted third-party service providers who help us deliver our educational services. These partners include:

• Payment processing companies for secure transaction handling
• Cloud hosting providers for reliable platform infrastructure
• Email service providers for course communications and updates
• Analytics services to understand platform usage and improve user experience
• Customer support tools to provide timely assistance

Legal Requirements

We may disclose your information when required by law, such as responding to court orders, government requests, or when necessary to protect our rights, property, or safety of our users.

4. Your Rights and Choices

Under UK data protection laws, you have several important rights regarding your personal information. We're committed to helping you exercise these rights easily and effectively.

Access and Portability

You have the right to request a copy of all personal information we hold about you. This includes your profile data, learning history, and any communications we've had. We'll provide this information in a structured, commonly used format.

Correction and Updates

If any of your personal information is inaccurate or incomplete, you can request corrections through your account settings or by contacting our support team. We'll update your information promptly and notify any relevant third parties.

1. Right to Erasure: You can request deletion of your personal data, subject to certain legal requirements and legitimate business needs.
2. Processing Restrictions: You may ask us to limit how we process your information in specific circumstances, such as while disputes are being resolved.
3. Objection Rights: You can object to processing based on legitimate interests, including direct marketing communications.
4. Automated Decision-Making: You have rights regarding decisions made solely by automated systems, including profiling for course recommendations.

Exercising Your Rights

To exercise any of these rights, simply contact us using the information provided at the end of this policy. We'll respond within one month and provide clear information about any actions we've taken.

5. Data Security and Retention

Technical Safeguards

Our security infrastructure includes encrypted data transmission, secure server environments, regular security assessments, and access controls that limit data access to authorised personnel only.

• SSL/TLS encryption for all data transmission between your device and our servers
• Regular security audits and vulnerability assessments by independent experts
• Multi-factor authentication for administrative access to sensitive systems
• Automated backup systems with encrypted storage for data recovery
• Employee training programs on data protection and security best practices

Data Retention Periods

We retain your information only as long as necessary to provide services and comply with legal obligations. Account information is typically retained for seven years after account closure, while learning records may be kept longer to support ongoing educational credentials.

Data Type	Retention Period	Reason
Account Information	7 years after closure	Legal and regulatory compliance
Course Progress	Indefinitely (with consent)	Certification and credential verification
Payment Records	7 years	Financial regulations and tax requirements
Marketing Communications	Until opt-out	Ongoing consent for communications

6. Cookies and Tracking Technologies

brynolavenquto uses cookies and similar technologies to enhance your experience, remember your preferences, and understand how you use our platform. This section explains what we collect and how you can manage these settings.

Types of Cookies We Use

We use several categories of cookies, each serving different purposes to improve your learning experience and platform functionality.

• Essential Cookies: Required for basic platform functionality, login authentication, and security features
• Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous usage statistics
• Functionality Cookies: Remember your preferences, language settings, and personalisation choices
• Marketing Cookies: Track your activity to deliver relevant educational content and course recommendations

Third-Party Analytics

We use analytics services to understand user behaviour and improve our educational offerings. These services may collect information about your visits to our site and other websites to provide us with insights about platform usage patterns.

7. International Data Transfers

While brynolavenquto operates primarily within the United Kingdom, some of our service providers and partners may be located in other countries. When we transfer your data internationally, we ensure appropriate safeguards are in place.

Transfer Safeguards

All international data transfers comply with UK GDPR requirements and include appropriate safeguards such as adequacy decisions, standard contractual clauses, or binding corporate rules.

1. Adequacy Decisions: We prioritise transfers to countries recognised by UK authorities as providing adequate data protection.
2. Standard Contractual Clauses: When transferring to other countries, we use approved contractual terms that provide equivalent protection.
3. Additional Safeguards: We may implement extra security measures, encryption, or access controls for sensitive information transfers.

8. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we'll notify you through multiple channels and provide clear information about what has changed.

Notification Methods

• Email notifications to your registered address for material changes
• Prominent notices on our website and platform dashboard
• In-platform notifications when you next log into your account
• Updated version dates and change summaries in the policy header

Your continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you may close your account or contact us to discuss your concerns.